Job description
We are hiring Customer Support Associates to manage e‑commerce order queries from our Ambattur office.
Key Responsibilities:
- Respond to customer calls, chats, and emails regarding orders, returns, and refunds
- Check order details in the system and provide real‑time updates
- Raise tickets for logistics or warehouse issues and follow them to closure
- Maintain high quality in communication and documentation
- Meet productivity and customer satisfaction metrics
Who Can Apply E‑commerce support jobs in Ambattur?
- 0–2 years’ BPO or e‑commerce support experience
- 12th pass or graduate
- Good communication in English and Tamil
- Comfortable working in rotational shifts during sale events
Salary & Perks:
- ₹16,000 – ₹25,000 per month depending on experience
- Night/late‑shift allowance and incentives
- PF, ESI and internal career opportunities
- Growth path to Quality Analyst, Trainer, or Team Leader
Why Join Us?
- Work with a fast‑growing online retail process
- Learn complete order management and customer experience handling
- Fun, performance‑driven environment
- Recognition programs and rewards
How to Apply:
Apply with your profile if you want to work in e‑commerce customer support at Ambattur.
Job Category: Customer Support
Job Type: Part Time
Job Location: Ambattur Tamilnadu