Job description
We are hiring L1 Technical Support Executives for a product support desk in Ambattur.
Key Responsibilities:
- Answer calls and tickets from users facing basic technical issues
- Troubleshoot first‑level problems using predefined scripts
- Log all incidents in ticketing tool with proper categorization
- Escalate unresolved issues to L2/L3 teams
- Meet SLA targets for response and resolution
Who Can Apply Technical support jobs in Ambattur?
- 0–2 years’ experience in tech support or service desk
- Diploma/Graduate in Computer Science, IT, or related field preferred
- Good English communication and basic networking/OS knowledge
- Willingness to work in rotational shifts
Salary & Perks:
- ₹18,000 – ₹28,000 per month
- Shift allowance, PF, medical benefits as per company policy
- Paid certifications or training opportunities depending on performance
- Career path to Senior Support, System Admin, or NOC roles
Why Join Us?
- Work in a structured IT support environment
- Hands‑on exposure to real‑world technical issues
- Growth opportunities with continuous learning
- Supportive mentors and team leaders
How to Apply:
Apply with your updated resume if you want to join as L1 Technical Support Executive in Ambattur.
Job Category: Technical Support
Job Type: Full Time
Job Location: Ambattur Tamilnadu